In today’s business environment, there is much conversation about diversity and inclusion. Organizations are now more inclined to recruit diverse talent. Remote and local workers can be diverse candidates.

Imagine you are a part of Company X, which is a large IT company that specializes in helping their customers with desktop remote service issues. Company X hires IT professionals who work remotely, thus there are no face-to-face interactions between employees and customers.

As the Recruitment Manager for Company X, you have been tasked to hire two IT customer service representatives. One of the service representatives will work on site, while the other representative will work virtually. The leadership team has asked that you focus on recruiting diverse candidates.

Explain which recruitment method

Explain which recruitment method (e.g., external or internal), you believe is appropriate to use when hiring diverse talent. Also, discuss what organizations must be aware of when recruiting candidates of a diverse talent pool.

For this assignment you may want to view the Sample APA Paper (Links to an external site.) if you need guidance on how to format your paper according to APA guidelines.

You can download and save the APA Template Paper (Links to an external site.) as your own paper and replace the placeholders with your own information.

Your paper should be 5-7 pages in length and conform to the CSU Global Writing Center (Links to an external site.). Include at least three scholarly references in addition to the course readings.

Use credible sources. You may not use Wikipedia for any CSU Global assignment. For this assignment, a credible source is defined as:

  • A scholarly or peer-reviewed journal article
  • A newspaper article
  • A government-based website or publication
  • Trade or industry journal article, publication, or website, including those from trade organizations.

The CSU Global Library (Links to an external site.) is a good place to find these references.


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