improving the company’s member services
Access the Internet and locate a health insurance company’s (e.g. UnitedHealth, Aetna, etc.) website. Write a three to five-page double-spaced paper (excluding title and reference pages), addressing the following:
Describe member services and incentives.
Discuss new/current/upcoming technology.
Examine provider network and outreach.
Explain the insurance company’s commitment to excellence and quality.
List its accreditation and/or certification.
Generate two recommendations for improving the company’s member services and/or website.
The Internet Search assignment:
Must be three to five double-spaced pages in length