health insurance company’s

 improving the company’s member services

Access the Internet and locate a health insurance company’s (e.g. UnitedHealth, Aetna, etc.) website. Write a three to five-page double-spaced paper (excluding title and reference pages), addressing the following:

Describe member services and incentives.
Discuss new/current/upcoming technology.
Examine provider network and outreach.
Explain the insurance company’s commitment to excellence and quality.
List its accreditation and/or certification.
Generate two recommendations for improving the company’s member services and/or website.
The Internet Search assignment:


Must be three to five double-spaced pages in length

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