Service Level Agreement Development EHR System & Ad Hoc Tests Discussion

I need help with a Health & Medical question. All explanations and answers will be used to help me learn.


Please provide a paragraph explanation for each of the questions proposed below. Use Proper APA format

1. Suppose your organization is developing a service-level agreement with an outside IT vendor. In your opinion, what are the three most important expectations you would place on the outside IT vendor? Why?

2. You are running a series of scenario tests on a new EHR system. What are some of the most common issues you think you might find?

3. What are some ad hoc tests you might run on an patient portal system to make sure that everything is working properly?


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