Stony Brook Business Analysis & Performance Measurement Discussion
Read the case “Belk: Towards Exceptional Scheduling” and the attached article to answer the following questions:
- What opportunities and challenges stem from the automation of retail labor scheduling?
- Is Belk’s implementation of automated labor scheduling software “effective”?
- What should Eric Bass, Senior VP of Staffing at Productivity at Belk, do about the “edits”?
- How do your resolve the conflict between locally important metrics and metrics required by HQ?
may help you with your response.
Please be in detail, with three references minimum. Thanks.