By successfully completing this assessment, you will demonstrate your proficiency in the following course
competencies and assessment criteria:
Competency 1: Identify variables within an organizational structure that can promote conflict.
Describe reasons for conflict within an institution or organization.
Competency 3: Apply appropriate strategies to reduce or resolve conflicts.
Recommend a conflict resolution strategy for functional conflict.
Recommend a conflict resolution strategy for dysfunctional conflict.
Competency 4: Analyze the impact of conflict on relationship building in face-to-face, virtual, cyber, and
group communication.
Explain the role of functional conflict in institutional change.
Explain the role of dysfunctional conflict in institutional change.
Instructions
Complete the following:
Describe at least three reasons for conflict within an institution or organization. How might individual
differences and perceptions contribute to the conflict?
Explain the role of functional conflict in institutional change.
Explain the role of dysfunctional conflict in institutional change.
Recommend one conflict resolution strategy organizational leadership could use with functional conflict.
Recommend one conflict resolution strategy organizational leadership could use with dysfunctional conflict.
Format this assessment as a professional report. Use appropriate headings and support your statements with the
resources you located. Follow APA guidelines for your in-text citations and references.
Additional Requirements
Submit 3–4 typed, double-spaced pages, not including title and reference pages.
Use 12-point, Times New Roman font.
Include a title page and reference page.
Cite at least three current scholarly or professional resources.
Competency 6: Communicate effectively in a variety of formats.
Write coherently to support a central idea in appropriate format with correct grammar, usage, and
mechanics.
Preparation