Emergency Department Plan of Action Report

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Your Emergency Room Coordinator is interested in a report of activity in the Emergency Department in the last month.

Name the types of data, information, knowledge, and business intelligence that you could collect and analyze to answer questions regarding:

  • Types of specialists needed
  • Cost per visit
  • Wait times
  • Disposition of cases

Create a plan of action to address the above request. What data elements would need to be collected? Where would the data come from? How would you analyze it to create knowledge? How would this knowledge inform decision making? Include samples of how each of the final reports would look.

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