Encoder System Update
Transcript
Capstone Video: Encoder System Update
[ Music ]
[ Knocking ]
>> I’m sorry, Barbara, but I have to talk to you right now.
>> You know, I’m not the greatest judge of human nature but now, correct me if I’m wrong, but it seems to me like you’re upset about something.
>> Yes. I’m a little ticked off. All right. I’m really ticked off. I just got done talking with our wonderful coding supervisor. And I —
>> What’s the problem?
>> The October 1st code updates haven’t been installed yet. And today’s October 1st and it’s 4:30 p.m. so guess what? It looks like it’s not going to happen today. Tomorrow morning I have to code the October 1st discharges.
>> And when you explained this to Vanessa, calmly, I hope, she said what?
>> She said that there are only a few changes this year and that most of them won’t affect us anyways because we don’t do transplants and burns. “Don’t worry about it,” she says. She says, “No problem.” Yeah. No problem for her.
>> Well, OK. Now, I understand the problem. I agree with you completely. And if Vanessa actually said no problem then she’s wrong. It actually will be her problem. It’ll be a problem for a lot of people.
