implications for the practice of an error in medical software

/in /by

This is a discussion board question for my healthcare coding class. A medical clinic discovers that its software had been discarding modifiers entered during preparation of data for submission to one of its third-party payers for reimbursement. For a period of several weeks, no modifiers were used with any of the services coded for payment as a result of this software problem. What are the implications for the practice of such an error? What can be done to ensure that these kinds of errors do not recur?

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