quality customer service

quality customer service

Essay Question:

How do you, account for financial losses in order to maintain quality customer service, for example, a restaurant that gives a free meal to an upset customer or a company that gives repeat customers a discount?

From the viewpoint of a management accountant, how would this cost be classified and how would it figure into a company’s financial statements?

Note

Must be 600 words not including references and in APA format.