Revenue Cycle Workflow Scenarios

Inherent in the Revenue Cycle workflows is the need to collaborate with other departments to ensure performance benchmarks are met and the ultimate goal of timely and accurate cash flow is attained. In this activity, you will identify which departments (2 or more departments) need to work together to resolve the situation presented in several scenarios.
To complete this assignment, do the following:

1. Download the scenarios below.

   Revenue Cycle Workflow Scenarios

2. Beneath each scenario on the downloaded “Revenue Cycle Workflow Scenario worksheet”, identify the departments/team players working together to resolve the issue stated in the scenario. Access the list of Revenue Cycle Departments/Services with the Description of Activities via the Module 1 Lesson Content “Common Revenue Cycle Activities” page.

   Thoroughly explain each department/team player’s role or action involved in resolving the stated issue in the scenario.
   Identify a minimum of two (2) departments or team players involved in the problem resolution.