Personal Leadership Model

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Assessment 4 Instructions: Personal Leadership Model

Develop a personal leadership model based on your evaluation of how you responded at a critical moment, along with an analysis of how your personal strengths and leadership style can become a model for leadership within your organization. There is no page limit for this assessment; be substantive, thorough, and concise.

Note: You are strongly encouraged to complete the assessments in this course in the order in which they are presented.

Health care leaders are expected to be able to enter the workplace, assess priorities, and work with teams to accomplish the organizational mission. Typically, this involves both clinical and financial goals, as well as the motivation of teams to get the work done.

Assessment 4 Instructions: Personal Leadership Model

Develop a personal leadership model based on your evaluation of how you responded at a critical moment, along with an analysis of how your personal strengths and leadership style can become a model for leadership within your organization. There is no page limit for this assessment; be substantive, thorough, and concise.

Note: You are strongly encouraged to complete the assessments in this course in the order in which they are presented.

Health care leaders are expected to be able to enter the workplace, assess priorities, and work with teams to accomplish the organizational mission. Typically, this involves both clinical and financial goals, as well as the motivation of teams to get the work done.

Emotional intelligence

Emotional intelligence (EI) is the ability to perceive emotions (both our own and the emotions of those around us) understand the causes and meanings of different emotions, and use this knowledge of emotions to guide how we think about and respond to people and situations (Salovey, Mayer, & Caruso, 2004). In 1995, Daniel Goleman brought the concept of emotional intelligence into the business world with his book Emotional Intelligence: Why It Can Matter More Than IQ. Goleman’s model defines EI as a blend of skills and characteristics that guide leadership decisions and can influence organizational success. In fact, EI has had a tremendous impact on the business world and many organizations worldwide use EI for hiring, promoting, and developing employees (Goleman, n.d.).

As a health care leader, you will face a variety of obstacles and will need to use leadership skills to move teams forward and overcome barriers. Assessing the environment encompasses the morale and needs of individual team members, as well as perhaps the department or strategic business unit. Effective leaders utilize their natural leadership strengths and can enhance results via integration of personal leadership and emotional intelligence.

References

Goleman, D. (n.d.). Emotional intelligence [Blog post]. Retrieved from http://www.danielgoleman.info/topics/emotional-intelligence/

Salovey, P., Mayer, J., & Caruso, P. (2004). Emotional intelligence: Theory, findings, and implications. Psychological Inquiry, 197–215.

Demonstration of Proficiency

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

Competency 2: Assess personal leadership competencies relative to the organizational need. (L2.4, L14.4, L22.4, L19.2, L7.2, L10.5)

Explain how emotional intelligence strengthens leadership skills. Describe evidence-based leadership strategies for managing stressful situations. Propose a personal leadership brand that reflects organizational direction and need. Explain how leadership style aligns with organizational mission and values, and professional and personal ethics.

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e Harkins Charlene Harkins FACULTY 

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Goblirsch Kacie Goblirsch COACH 

Tutorials Support Log Out Elizabeth Foster

 

 

Competency 3: Analyze characteristics of effective team leadership. (L5.4, L26.5, L1.4) Analyze leadership strategies to guide highly effective teams.

Competency 4: Examine how financial forecasts guide organizational leadership. (L8.4) Analyze how financial forecasts influence leadership style.

Competency 5: Communicate in a manner that is scholarly, professional, and consistent with expectations for professionals in health care administration. (L6.1, L6.2, L6.3, and L6.4)

Write coherently, concisely, logically, and with strong support from relevant professional resources, in an appropriate format, with correct grammar, usage, and mechanics as expected of a health care administration professional.

Preparation

For your Personal Leadership Model assessment you are required take one of the following three quizzes. You will refer to the results and how your emotional intelligence strengths can help to improve your leadership skills.

Cherry, K. (n.d.). How emotionally intelligent are you? VeryWell.com. Retrieved from https://www.verywell.com/how-emotionally-intelligent-are-you-2796099 Global Leadership Foundation. (n.d.) Emotional intelligence test. Retrieved from http://globalleadershipfoundation.com/geit/eitest.html The Greater Good Science Center at the University of California, Berkeley. (n.d.). Body language quiz | Test your emotional intelligence. Retrieved from http://greatergood.berkeley.edu/ei_quiz/#16

Instructions

This assessment has four sections.

Section One: Emotional Intelligence and Leadership. In this section you will discuss the connection between emotional intelligence and effective leadership.

Section Two: Personal Leadership Assessment. Use the critical reflection approach to self-assess your situational and current abilities related to personal leadership.

Section Three: Personal Leadership Brand Statement Propose a personal leadership brand or style that is authentic to you and reflects your strengths.

Section 4: Personal Leadership Model Develop an evidence-based personal leadership model that leverages your personal strength, leadership brand, and emotional intelligence.

Read the requirements carefully and be sure you complete each section.

Section One: Emotional Intelligence and Leadership

Relevant Scoring Guide Criteria:

Explain how emotional intelligence strengthens leadership skills. Write coherently, concisely, logically, and with strong support from relevant professional resources, in an appropriate format, with correct grammar, usage, and mechanics as expected of a health care administration professional.

Take one of the three Emotional Intelligence (EI) quizzes listed above to help inform your current level and knowledge of EI. Based on your quiz results and research into leadership skills and best-practices, explain how EI concepts can help improve specific leadership skills or competencies.

How does understanding and managing emotions make a more effective leader?

 

 

Section Two: Personal Leadership Assessment

Relevant Scoring Guide Criteria:

Describe evidence-based leadership strategies for managing stressful situations. Write coherently, concisely, logically, and with strong support from relevant professional resources, in an appropriate format, with correct grammar, usage, and mechanics as expected of a health care administration professional.

Conduct a personal leadership situational assessment using the critical reflection approach. As this is a reflective activity, please use a situation with which you have experience and are comfortable sharing in your assignment.

Additionally:

Describe a chaotic or stressful situation you experienced (in just a few sentences) and the specific actions you took in the situation. Describe ways you could have better managed your reaction to the situation, using the leadership resources you located. Explain how this new insight might influence your personal leadership development.

Section Three: Personal Leadership Brand Statement

Relevant Scoring Guide Criteria:

Propose a personal leadership brand that reflects organizational direction and need. Write coherently, concisely, logically, and with strong support from relevant professional resources, in an appropriate format, with correct grammar, usage, and mechanics as expected of a health care administration professional.

Based on the results of your STAR assessment, personal leadership situational assessment, and EI assessment, propose a personal leadership brand or style that is authentic, reflects your personality and strengths, and capitalizes on your EI.

Condense your personal leadership brand into two words that best describe your style. You can test your proposed leadership brand by asking colleagues for feedback. Include a so that statement for your brand that demonstrates how your leadership style adds value to your organization. Example: “My leadership brand is collaborative accountability so that I can facilitate effective teamwork towards meeting the organization’s goal to deliver X clinical and/or Y financial outcomes.”

Section Four: Personal Leadership Model

Relevant Scoring Guide Criteria:

Analyze leadership strategies to guide highly effective teams. Analyze how financial forecasts influence leadership style. Explain how leadership style aligns with organizational mission and values, and professional and personal ethics. Write coherently, concisely, logically, and with strong support from relevant professional resources, in an appropriate format, with correct grammar, usage, and mechanics as expected of a health care administration professional.

Analyze how you can combine your leadership strengths, emotional intelligence, and personal leadership brand into a leadership model that aligns with organizational culture and strategic goals and can guide organizational success. Be sure your analysis includes evidence and support from the resources you located. Specifically, address the following:

Leadership strategies to guide highly effective teams. How your leadership approach might be influenced by financial forecasts.How your leadership approach reflects the mission and values of the organization, as well as professional and personal ethics.

Additional Requirements

Structure: Include a title page and reference page. Length: No required minimum length. Be substantive, thorough, and concise. References: At least five current credible professional resources. Format: APA format for references and citations only.

You may wish to refer to the following APA resources to help with your structure, formatting, and style: APA Style and Format APA Paper Tutorial APA Paper Template

Font: Times New Roman font, 12 point, double-spaced.

SCORING GUIDE

Use the scoring guide to understand how your assessment will be evaluated.

VIEW SCORING GUIDE 

 

Emotional intelligence (EI) is the ability to perceive emotions (both our own and the emotions of those around us) understand the causes and meanings of different emotions, and use this knowledge of emotions to guide how we think about and respond to people and situations (Salovey, Mayer, & Caruso, 2004). In 1995, Daniel Goleman brought the concept of emotional intelligence into the business world with his book Emotional Intelligence: Why It Can Matter More Than IQ. Goleman’s model defines EI as a blend of skills and characteristics that guide leadership decisions and can influence organizational success. In fact, EI has had a tremendous impact on the business world and many organizations worldwide use EI for hiring, promoting, and developing employees (Goleman, n.d.).

health care leader

As a health care leader, you will face a variety of obstacles and will need to use leadership skills to move teams forward and overcome barriers. Assessing the environment encompasses the morale and needs of individual team members, as well as perhaps the department or strategic business unit. Effective leaders utilize their natural leadership strengths and can enhance results via integration of personal leadership and emotional intelligence.

References

Goleman, D. (n.d.). Emotional intelligence [Blog post]. Retrieved from http://www.danielgoleman.info/topics/emotional-intelligence/

Salovey, P., Mayer, J., & Caruso, P. (2004). Emotional intelligence: Theory, findings, and implications. Psychological Inquiry, 197–215.

Demonstration of Proficiency

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

Competency 2: Assess personal leadership competencies relative to the organizational need. (L2.4, L14.4, L22.4, L19.2, L7.2, L10.5)

Explain how emotional intelligence strengthens leadership skills. Describe evidence-based leadership strategies for managing stressful situations. Propose a personal leadership brand that reflects organizational direction and need. Explain how leadership style aligns with organizational mission and values, and professional and personal ethics.

Course Navigation  image of Charlen

e Harkins Charlene Harkins FACULTY 

image of Kacie

Goblirsch Kacie Goblirsch COACH 

Tutorials Support Log Out Elizabeth Foster

 

 

Competency 3: Analyze characteristics of effective team leadership. (L5.4, L26.5, L1.4) Analyze leadership strategies to guide highly effective teams.

Competency 4: Examine how financial forecasts guide organizational leadership. (L8.4) Analyze how financial forecasts influence leadership style.

Competency 5: Communicate in a manner that is scholarly, professional, and consistent with expectations for professionals in health care administration. (L6.1, L6.2, L6.3, and L6.4)

Write coherently, concisely, logically, and with strong support from relevant professional resources, in an appropriate format, with correct grammar, usage, and mechanics as expected of a health care administration professional.

Preparation

For your Personal Leadership Model assessment you are required take one of the following three quizzes. You will refer to the results and how your emotional intelligence strengths can help to improve your leadership skills.

Cherry, K. (n.d.). How emotionally intelligent are you? VeryWell.com. Retrieved from https://www.verywell.com/how-emotionally-intelligent-are-you-2796099 Global Leadership Foundation. (n.d.) Emotional intelligence test. Retrieved from http://globalleadershipfoundation.com/geit/eitest.html The Greater Good Science Center at the University of California, Berkeley. (n.d.). Body language quiz | Test your emotional intelligence. Retrieved from http://greatergood.berkeley.edu/ei_quiz/#16

Instructions

This assessment has four sections.

Section One: Emotional Intelligence and Leadership. In this section you will discuss the connection between emotional intelligence and effective leadership.

Section Two: Personal Leadership Assessment. Use the critical reflection approach to self-assess your situational and current abilities related to personal leadership.

Section Three: Personal Leadership Brand Statement Propose a personal leadership brand or style that is authentic to you and reflects your strengths.

Section 4: Personal Leadership Model Develop an evidence-based personal leadership model that leverages your personal strength, leadership brand, and emotional intelligence.

Read the requirements carefully and be sure you complete each section.

Section One: Emotional Intelligence and Leadership

Relevant Scoring Guide Criteria:

Explain how emotional intelligence strengthens leadership skills. Write coherently, concisely, logically, and with strong support from relevant professional resources, in an appropriate format, with correct grammar, usage, and mechanics as expected of a health care administration professional.

Take one of the three Emotional Intelligence (EI) quizzes listed above to help inform your current level and knowledge of EI. Based on your quiz results and research into leadership skills and best-practices, explain how EI concepts can help improve specific leadership skills or competencies.

How does understanding and managing emotions make a more effective leader?

 

 

Section Two: Personal Leadership Assessment

Relevant Scoring Guide Criteria:

Describe evidence-based leadership strategies for managing stressful situations. Write coherently, concisely, logically, and with strong support from relevant professional resources, in an appropriate format, with correct grammar, usage, and mechanics as expected of a health care administration professional.

Conduct a personal leadership situational assessment using the critical reflection approach. As this is a reflective activity, please use a situation with which you have experience and are comfortable sharing in your assignment.

Additionally:

Describe a chaotic or stressful situation you experienced (in just a few sentences) and the specific actions you took in the situation. Describe ways you could have better managed your reaction to the situation, using the leadership resources you located. Explain how this new insight might influence your personal leadership development.

Section Three: Personal Leadership Brand Statement

Relevant Scoring Guide Criteria:

Propose a personal leadership brand that reflects organizational direction and need. Write coherently, concisely, logically, and with strong support from relevant professional resources, in an appropriate format, with correct grammar, usage, and mechanics as expected of a health care administration professional.

Based on the results of your STAR assessment, personal leadership situational assessment, and EI assessment, propose a personal leadership brand or style that is authentic, reflects your personality and strengths, and capitalizes on your EI.

Condense your personal leadership brand into two words that best describe your style. You can test your proposed leadership brand by asking colleagues for feedback. Include a so that statement for your brand that demonstrates how your leadership style adds value to your organization. Example: “My leadership brand is collaborative accountability so that I can facilitate effective teamwork towards meeting the organization’s goal to deliver X clinical and/or Y financial outcomes.”

Section Four: Personal Leadership Model

Relevant Scoring Guide Criteria:

Analyze leadership strategies to guide highly effective teams. Analyze how financial forecasts influence leadership style. Explain how leadership style aligns with organizational mission and values, and professional and personal ethics. Write coherently, concisely, logically, and with strong support from relevant professional resources, in an appropriate format, with correct grammar, usage, and mechanics as expected of a health care administration professional.

Analyze how you can combine your leadership strengths, emotional intelligence, and personal leadership brand into a leadership model that aligns with organizational culture and strategic goals and can guide organizational success. Be sure your analysis includes evidence and support from the resources you located. Specifically, address the following:

Leadership strategies to guide highly effective teams. How your leadership approach might be influenced by financial forecasts.

 

 

How your leadership approach reflects the mission and values of the organization, as well as professional and personal ethics.

Additional Requirements

Structure: Include a title page and reference page. Length: No required minimum length. Be substantive, thorough, and concise. References: At least five current credible professional resources. Format: APA format for references and citations only.

You may wish to refer to the following APA resources to help with your structure, formatting, and style: APA Style and Format APA Paper Tutorial APA Paper Template

Font: Times New Roman font, 12 point, double-spaced.

SCORING GUIDE

Use the scoring guide to understand how your assessment will be evaluated.

VIEW SCORING GUIDE 

 

Barriers to an Effective QI Effort Case Analysis

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or this Assignment, review Case 3, “Barriers to an Effective QI Effort,” in Chapter 11 of the text, Managing Health Services Organizations and Systems. Reflect on how you, as a current or future health care administrator, might address strategies to implement a quality improvement initiative. Consider the following questions: What considerations should you keep in mind to address quality? How does one measure quality and identify strategies to improve quality in an HSO? Then, review the Week 6 Case Questions document in this week’s Learning Resources to complete the Assignment.

The Assignment (3 pages):

  • Complete the case questions presented.
  • Be sure to provide support from the literature in completing the case questions.

Required Readings

Longest, B. B., Jr., & Darr, K. J. (2014). Managing health services organizations and systems (6th ed.). Baltimore, MD: Health Professions Press.

Chapter 11, “Controlling and Allocating Resources” (pp. 497–548)

McAlearney, A. S., Garman, A. N., Song, P. H., McHugh, M., Robbins, J., & Harrison, M. I. (2011). High-performance work systems in health care management, part 2: Qualitative evidence from five case studies. Health Care Management Review, 36(3), 214–226.

Singer, S. J., & Vogus, T. J. (2013). Reducing hospital errors: interventions that build safety culture. Annual Review of Public Health, 34, 373-396.

Week 6 Case Questions

Design and Control in Quality Improvement Initiative

Chapter 11, Case 3: “Barriers to an Effective QI Effort”

Questions:

Use the principles of QI from Chapters 7 and 8 to outline a basic effort to improve quality in the ED.

  1. Use the principles of QI from Chapters 7 and 8 to outline a basic effort to improve quality in the ED.
    2. Identify some control measures that Lester could use.

Ethics Decision Making Treatments Case Study

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Select one of the following three ethical scenarios and prepare a 2 1/2-3 page paper discussing the ethical principles and considerations for this elderly or disabled individual.

Outline for your paper:

  • Identify your chosen scenario and then identify and describe the ethical principles in conflict (i.e. autonomy, beneficence, etc.).
  • Provide recommendations for management of the ethical dilemma inclusive of the possible choices and resulting consequences as well as who to engage in the decision making
  • Summarize the issues and recommendations in your final paragraph

Please choose ONE of the following three scenarios

1. Mr. S has severe mobility issues due to paraplegia and some speech problems but he is mentally intact. He wants to leave the facility for activities independently against medical advice.

2. Mr. A had been diagnosed with a rare and aggressive cancer and was admitted currently unresponsive.He has a grown son and has been estranged from his common law partner for more than 10 years. Mr. A is now in hospice at your facility and a conflict has arisen in that his son reports his father “always wanted to die at home without aggressive treatment”, while his common law partner insists that Mr. A was “always a fighter and always refused to give up”

3. Mrs. J will not allow the staff to touch her, turn her, or care for her wound. She tells everyone to leave her alone and will not take medication for her infection. She angrily yells at her family and refuses to let them visit or help with her care. Everyone is concerned about her declining health and unwillingness to participate or allow care.

Insurance Fraud and Abuse

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Module 12: Critical Thinking Assignment
Insurance Fraud and Abuse (110 points)

Health insurance fraud is a problem globally, and Saudi Arabia is not immune. Assume you have been tasked with presenting this problem to your company so employees can act appropriately when processing health insurance claims. Be sure to address:

Actions that would be considered fraudulent;
Key indicators that fraud is present;
The impact of fraud on the medical community, health insurance companies, and Saudi Arabia; and
How to report health insurance fraud and penalties for those that participate in such behavior.
Your presentation should meet the following structural requirements:

Public Education on Health Matters Response

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(Educating the public about health is a great way to improve health. [You] would be amazed at what people do not know in regards to health. I believe that if more resources were allocated into educating the public about various health topics and the benefits of leading a more health conscious lifestyle, preventable health issues (diabetes, obesity, etc.) would decline.

In 1999, Helen Osborn founded Health Literacy Month (HLM). HLM is celebrated annually during October. “It is a time for organizations and individuals to promote the importance of understandable health information” (Osborne, n.d.).

During this time, health care organizations, community centers, government agencies, etc. host a variety of HLM events. Events can include how-to workshops for health professionals, wellness programs, and student educational seminars.

HLM is an awesome way to educate the public and health care professionals, but why does this event have to take place annually? This event could take place once a month or quarterly.)

Frank Federico, Director for the Institute for Healthcare Improvement, recommends 8 ways health literacy can be improved:

  1. Ask open-ended questions
  2. Utilize the teach back method – this will insure if the patient has understood what has been communicated to him/her and can repeat the information in their own words.
  3. “Show back”- when a patient is taught how to use a device or complete a specified task, s/he can demonstrate how to use it.
  4. Hand your patient written information upside down and watch whether s/he turns it the correct way.
  5. Use layman’s terms. Avoid using medical jargon when communicating with a patient or his/her family (i.e. swallow instead of take; fats instead of lipids).
  6. Speak slowly when giving instructions. Remember to be respectful, not patronizing.
  7. Use visual aids instead of written materials if possible.
  8. Provide information at appropriate grade level.

References:

Federico, F. (2014 October 15). “8 ways to improve health literacy.” Retrieved from http://www.ihi.org/communities/blogs/_layouts/15/ihi/community/blog/itemview.aspx?List=0f316db6-7f8a430f-a63a-ed7602d1366a&ID=35

Osborne, H. (n.d.). “October is Health Literacy Month.” Retrieved from http://www.healthliteracymonth.org/

Optimum Nursing Home Interview Questions

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Identify a large long-term care system within your community. (This may be a nursing home, a home care and/or hospice agency. An assistive living organization or a continuum of care organization). And arrange to interview their senior leader. Or administrator. Let them know that you are a student. And the scope of your assignment indicating that you will not take longer than one hour of their time.

(I had chosen “Optimum Nursing Home in Houston, TX)

Review any materials. And/or website about the organization/agency. As well as the following questions for your interview. Identify at least three more questions of your own to include in the interview. Be certain to probe the answers to these questions. To be sure you get the depth. And breadth of answers you are seeking.

Interview Questions:

  • Tell me about your organization. (Who served, services provided). How long you have worked here. And how you were drawn to the long-term care industry?
  • Explain your charges. And how your organization is reimbursed for care and services provided. 
  • Identify the challenges in long-term care reimbursement today.
  • How is the long-term care industry regulated?
  • How is your organization governed? Do you have a board of directors? Bylaws?
  • What do you find most satisfying about your role? Most challenging?

Submit your assignment by listing the Question Asked in bold followed by the Responses from your interview. Prepare 1-2 closing paragraphs for this assignment that detail your opinions. Based upon your readings and the responses from your interview.

Points Possible: 30

15 points questions all addressed with comprehensive responses 

5 points inclusion on three additional questions posed by the student

5 points 1-2 closing paragraphs with student’s opinions. Based upon the readings and interview responses.

2 points for demonstrating familiarity with the organization

Philosophy of Statement of MVHC

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Developing a Philosophy, Goals, and Objectives

A philosophical statement communicates values and goals that are based on the vision of an organization. The role of the vision statement in facilitating organizational change has also been examined, with studies finding that companies whose vision statement focused on a desired future state were better prepared for change than those with a vision statement that did not focus on change (Kirkpatrick, 2017). As I continue to review the case study of Mountain View Health Center (MVHC), I believe the ultimate goal is to care for patients regardless of diversity or ability to pay. Developing strategies and systems through mission and visions will help to drive change, build and guide focus to promote an environment of health and healing. Your mission describes what you do for the world while your vision describes what the world looks like once you’ve done it (Engel, 2018).

Philosophy Statement

MVHC believes that every individual should have the right to adequate health care treatment, because their lives matter. We are dedicated to providing the best care utilizing some of the most respected health care professionals. When we give our best, it determines the outcome of every individual that has entrusted their life in our hands. We seek to promote the best care by fostering health and healing into an environment that continues to have hope in the service we provide.

The way will provide optimum care is by keeping our doors open for the community and providing a supportive environment for employees and patients. We will provide education in the community that provides preventive approaches and medicines to help lower the cost of hospital visits. By providing preventative care and approaches, this will empower the community to seek treatment early. Our goal is to promote safety, welfare, wellbeing, and to eradicate sickness. This is done through consistency and continuity of care to all individuals who are in need and suffering from illness.

The objective of the philosophy statement is to create a picture of forward movement in the organization that will improve the delivery of care provided. A well-written statement helps define the organization and its philosophy and can guide and motivate employees to ensure that business decisions reflect the overall purpose and strategy of the organization (Comstock, 2018).

References

Comstock, N. W. (2018). Mission and vision statements. Salem Press Encyclopedia.

Engel, M. L. (2018). Crafting the Ideal Mission Statement for Your Organization. Leader to

Leader, 2018(87), 7.

Kirkpatrick, S. A. (2017). Understanding the Role of Vision, Mission, and Values in the HPT

Model. Performance Improvement, 56(3), 6–14. https://doi-org.ezp.waldenulibrary.org/10.1002/pfi.21689

What happens to student-athletes who post prohibited content online?

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Each question needs to be 150-200 words with a reference

1) What happens to student-athletes who post prohibited content online?   Social media monitoring services alert athletics department personnel of  inappropriate conduct/communications. An increasing number of  institutions are beginning to use the services of such companies  following the NCAA’s ruling in a 2012 infractions case against the  University of North Carolina in which the NCAA determined that UNC “did  not adequately and consistently monitor social networking activity that  visibly illustrated potential amateurism violations within the football  program.”

The precedent for future cases of social media regulation is  still very much uncertain. Some coaches impose bans on social media use,  which could be construed as potential First Amendment violation. There  have only been a few examples of student-athletes challenging social  media-related suspensions. So far, the courts have primarily ruled in  their favor.  What do you think of the idea of monitoring services?  Do  your opinions change if you view the concept from the perspective of an  administrator, coach, or even a parent?

2) Consider a hypothetical case of an intercollegiate basketball player who  turns her back to the flag during the pregame playing of the national  anthem of a nationally televised game in order to protest U.S.  involvement in a current war.  Would a court be more likely to decide  that the First Amendment protected this student than [for instance]  another student who was suspended by her school for not  removing/covering up a tattoo of a cross that administrators said  violated a rule forbidding the display of gang symbols?  Why or why  not?

Problem that Eclypsis & Cerner Are Having in Getting Adoption

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Problem that Eclypsis & Cerner Are Having in Getting Adoption

Market Penetration (Essay)

Eclypsis sells electronic health record systems. The company’s marketing and sales division is having its annual meeting to set goals for the coming years.

At the beginning of the meeting, they review past performance. In a review of the accounts, the senior director of sales breaks down the markets that have been penetrated, saying: “We have done a really good job of penetrating the single-specialty groups like orthopedics and cardiology. I am impressed at your accomplishments. You have all done a really spectacular job, but the real potential is in the multispecialty practices, and we are having difficulty penetrating this market. I am stumped.”

One of the more experienced sales representatives speaks up, “From what I hear, Cerner, our big competition, has the same problem.”

Address each of the following in your paper:

  • Diagnose the problem that Eclypsis and Cerner are having in getting adoption among multispecialty groups.
  • How might this problem be addressed?

Communication Ethical Management

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Assess the ethical aspects of a healthcare industry managerial practice.  This analytical paper provides you with an opportunity to think critically about the challenging ethical and moral issues routinely faced by healthcare managers and introduces you to the four principles of medical ethics and the ethical code of the American College of Healthcare Executives (ACHE).

Paper Instructions:

You are a member of your organization’s ethics committee.  At this month’s meeting of the committee, two issues were discussed.  The CEO has asked you to brief the new board chair on the importance of ethics in healthcare, how they differ from other industries, and how they apply to these specific circumstances.  Select one of the two following scenarios as the focus of your analysis.

1.  Hospital policy on influenza immunization. 

The Centers for Disease Control and Prevention (CDC) have issued an advisory that the coming “flu season” is expected to be unusually severe.  CDC projects a potentially historic level of illness and flu-related deaths.

Response to this, the president of the medical staff has recommended that hospital staff, employees, and volunteers receive mandatory influenza immunizations.  With exceptions for those who are allergic and anyone with a valid religious prohibition against vaccination, those who refuse the immunization would not be allowed to work.  There is a small, but vocal, contingent of employees (including some nurses who are advocating for unionization of the nursing staff) who object to this policy, stating it is an infringement on individual rights and patient self-determination.

What issues should be considered in establishing this policy?  To what groups are responsibilities owed?  What will you recommend to the hospital Board and C-Suite?

2.  Balancing Needs

Your facility is a critical access hospital (CAH) serving a largely rural catchment area.  The next nearest hospital, a comprehensive medical center is several hours distant.

During the monthly utilization review, the emergency department medical director noted a marked increase in cases of renal distress and failure, and that many of these patients do not have health insurance.  They have been treated in accordance with the Emergency Medical Treatment and Active Labor Act (EMTALA), the federal statute that requires hospitals to assess and stabilize anyone presenting for emergency services, regardless of ability to pay.

The chief of medical services responds that end-stage renal disease requires ongoing evaluation and treatment, but that this is neither covered by EMTALA nor does the current medical staff have a specialist in this field.

What issues should be considered in addressing this situation?  To what groups are responsibilities owed?  What will you recommend to the hospital Board and C-Suite?

The paper should include separate sections that summarize the relevant issues raised by the case, an explanation of why those issues raise ethical concerns, and how the ACHE Code of Ethics or a similar professional code of ethics can be used to determine the proper response by a healthcare leader.